FAQ's

HOW SOON WILL MY ORDER BE DISPATCHED?

Orders are typically dispatched within 3-5 working days from the date of purchase. You will receive a confirmation email once your order has been shipped.

CAN I TRACK MY ORDER?

We offer worldwide shipping through various tracked services. Please note that confirmation emails and texts are automatically sent but may occasionally be filtered into spam folders. After your parcel is dispatched, you will receive a second email containing your tracking link.

If you do not provide an email during checkout, these notifications will not be sent. If you encounter any difficulties finding your tracking information, please contact us at contact@wordot.co, and we will gladly assist you.

WILL MY PRINT ARRIVE FRAMED?

We do not currently offer frames for our prints. Your order will be shipped unframed to ensure safe delivery.

WHAT PRINT SIZES DO YOU OFFER?

5x7 inches (12.7cm x 17.8cm)

A5 (14.8cm x 21.0cm)

A4 (21.0cm x 29.7cm)

A3 (29.7cm x 42.0cm)

A2 (42.0cm x 59.4cm)

A1 (59.4cm x 84.1cm)

A0 (84.1cm x 118.9cm)

CAN I CUSTOMISE THE COLOURS OF A DESIGN?

Yes! We offer custom colour options for our designs. Please contact us directly to discuss your preferences and availability for customising colours.

I WANT A CUSTOM SIZE PRINT. IS THAT POSSIBLE?

Yes, we offer custom size prints for select designs. Please reach out to us directly to discuss your specific requirements and pricing information.

OTHER

For, collaboration, trade, and careers queries, please email contact@wordot.co